Privacy Policy

East Holmes Concrete, LLC Last updated: September 14, 2026

East Holmes Concrete, LLC ("East Holmes Concrete," "we," "us," or

"our") respects your privacy. This policy explains what

information we collect, how we use it, how we protect it, and the

choices you have — including how we handle information you

share with us by text message.

Who We Are

East Holmes Concrete, LLC 8373 State Route 83, PO Box 40

Holmesville, OH 44633 Phone: (330) 600-2577 Email:

info@eastholmesconcrete.com

Information We Collect

We collect information you give us directly and information

collected automatically when you use our website.

Information you provide:

Name, mailing address, and job/project address
Phone number and email address
Project details, measurements, photos, and service history
Quote requests, scheduling preferences, and correspondence
Payment and billing information related to work we perform for you

Information collected automatically:

IP address, browser type, device type, and operating system
Pages viewed, referring site, and general location derived from IP address
Cookies and similar technologies used to operate and improve the site

Information from text messages: If you text us or we

text you, we collect your mobile phone number and the contents of the

messages you send, along with the date and time.

How We Use Your Information

We use the information we collect to:

Prepare and send estimates and quotes
Schedule assessments, jobs, and crew visits
Send appointment reminders, arrival notices, job updates, and follow-ups
Send invoices, receipts, and payment reminders
Answer your questions and provide customer service
Maintain records of work performed on your property
Comply with legal, tax, and insurance obligations
Improve our website and our services

Text Messaging and Mobile Information

If you give us your mobile number through our website, over the phone, in person, or by

texting us, you consent to receive text messages from East Holmes Concrete, LLC related

to your project — including quote follow-ups, scheduling and arrival notices, job updates,

invoices, and customer service replies.

Message and data rates may apply. Message frequency varies based on your project

activity. Reply STOP at any time to opt out, or HELP for assistance. You may also call us

at (330) 600-2577 or email info@eastholmesconcrete.com.

No mobile information will be shared with third parties or affiliates for marketing or

promotional purposes. Information sharing to subcontractors or vendors who support

our operations — such as our scheduling and messaging platform — is limited to what is

necessary to provide those services, and those parties may not use your mobile number

for their own marketing. All other categories of information in this policy are handled as

described in the section below.

How We Share Information

We do not sell your personal information. We share it only in these limited situations:

Service providers. Companies that help us run the business — scheduling and CRM software, text and email delivery, payment processing, accounting, and website hosting — and only to the extent needed to do that work.
Subcontractors and suppliers. Where a project requires it, such as coordinating a concrete delivery or excavating work.
Legal requirements. When required by law, subpoena, or court order, or to protect our rights, property, or safety, or that of our customers or the public.
Business transfer. If East Holmes Concrete, LLC is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction.

How We Protect Your Information

We use commercially reasonable safeguards to protect your information, including

secured systems, access limited to employees and vendors who need it to do their jobs,

and reputable third-party platforms for scheduling, messaging, and payment processing.

No method of transmission or storage is completely secure, and we cannot guarantee

absolute security.

How Long We Keep Information

We keep your information for as long as needed to serve you, maintain project records,

and meet legal, tax, warranty, and insurance obligations. When it is no longer needed,

we dispose of it securely.

Your Choices and Rights

You may:

Update your information — call or email us and we will correct it.
Request deletion — ask us to remove your information, subject to records we are required to keep.
Request a copy — ask what personal information we hold about you.
Opt out of texts — reply STOP to any message from us.
Opt out of email — use the unsubscribe link or contact us directly.
Control cookies — adjust your browser settings to block or delete cookies. Some parts of the site may not work as intended.

To exercise any of these, contact us at (330) 600-2577 or info@eastholmesconcrete.com.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal

information from anyone under 13. If you believe a child has given us information,

Third-Party Links

Our website may link to other sites, including our social media pages. We are not

responsible for the privacy practices of those sites. Review their policies separately.

Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this

page with a new "Last updated" date. Continued use of our website or services after an

update means you accept the revised policy.

Contact Us

Questions about this policy or about how we handle your information:

East Holmes Concrete, LLC 8373 State Route 83, PO Box 40 Holmesville, OH 44633 Phone: (330) 600-2577 Email: info@eastholmesconcrete.com